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Informaci\u00f3n general<\/p>\n
Nuestra pol\u00edtica de devoluciones y reembolsos tiene una duraci\u00f3n de 30 d\u00edas. Si han transcurrido 30 d\u00edas desde su compra, no podemos ofrecerle un reembolso o cambio completo.<\/p>\n
Para poder realizar una devoluci\u00f3n, el art\u00edculo debe estar sin usar y en las mismas condiciones en las que lo recibi\u00f3. Tambi\u00e9n debe estar en su embalaje original.<\/p>\n
Para completar su devoluci\u00f3n, necesitamos un recibo o prueba de compra.<\/p>\n
Una vez recibida e inspeccionada la devoluci\u00f3n, le enviaremos un correo electr\u00f3nico notific\u00e1ndole que hemos recibido el art\u00edculo devuelto. Tambi\u00e9n le notificaremos la aprobaci\u00f3n o el rechazo de su devoluci\u00f3n.<\/p>\n
Si se aprueba, el reembolso se procesar\u00e1 y se aplicar\u00e1 autom\u00e1ticamente un cr\u00e9dito a su tarjeta de cr\u00e9dito o m\u00e9todo de pago original en un plazo determinado de d\u00edas.<\/p>\n
Reembolsos tard\u00edos o no recibidos:<\/strong><\/p>\n Si a\u00fan no ha recibido el reembolso, compruebe primero su cuenta bancaria.<\/p>\n A continuaci\u00f3n, p\u00f3ngase en contacto con la entidad emisora de su tarjeta de cr\u00e9dito.<\/p>\n Despu\u00e9s, p\u00f3ngase en contacto con su banco. A menudo pasa alg\u00fan tiempo antes de que se contabilice el reembolso.<\/p>\n Si ha hecho todo esto y a\u00fan no ha recibido el reembolso, p\u00f3ngase en contacto con nosotros en support@dpclinicalhairproducts.com.<\/p>\n Art\u00edculos en oferta:<\/p>\n S\u00f3lo se reembolsar\u00e1n los art\u00edculos de precio normal. Los art\u00edculos en oferta no se reembolsar\u00e1n.<\/p>\n Cambios:<\/p>\n S\u00f3lo cambiamos art\u00edculos si est\u00e1n defectuosos o da\u00f1ados. Si necesita cambiarlo por el mismo art\u00edculo, env\u00edenos un correo electr\u00f3nico a support@dpclinicalhairproducts.com y env\u00ede el art\u00edculo a la direcci\u00f3n de env\u00edo que aparece en el paquete.<\/p>\n Regalos:<\/p>\n Si el art\u00edculo estaba marcado como regalo cuando lo compraste y te lo enviamos directamente, recibir\u00e1s un cr\u00e9dito de regalo por el valor de tu devoluci\u00f3n. Una vez recibido el art\u00edculo devuelto, se le enviar\u00e1 por correo un vale regalo.<\/p>\n Si el art\u00edculo no estaba marcado como regalo en el momento de la compra, o si la persona que hizo el regalo se envi\u00f3 el pedido a s\u00ed misma para entreg\u00e1rselo a usted en una fecha posterior, enviaremos un reembolso a la persona que hizo el regalo y ella sabr\u00e1 de su devoluci\u00f3n.<\/p>\n Devoluciones por env\u00edo:<\/p>\n Para devolver su producto, debe enviarlo por correo a {direcci\u00f3n f\u00edsica}.<\/p>\n Usted ser\u00e1 responsable de pagar sus propios gastos de env\u00edo para devolver su art\u00edculo. Los gastos de env\u00edo no son reembolsables. Si recibe un reembolso, los gastos de env\u00edo de la devoluci\u00f3n se deducir\u00e1n de su reembolso.<\/p>\n Dependiendo de d\u00f3nde viva, el tiempo que puede tardar en llegarle el producto cambiado puede variar.<\/p>\n Si va a devolver art\u00edculos m\u00e1s caros, es posible que desee considerar el uso de un servicio de env\u00edo rastreable o la compra de un seguro de env\u00edo. No garantizamos que recibamos el art\u00edculo devuelto.<\/p>\n \u00bfNecesita ayuda?<\/p>\n P\u00f3ngase en contacto con nosotros en support@dpclinicalhairproducts.com si tiene preguntas relacionadas con reembolsos y devoluciones.<\/p>\n <\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":" Pol\u00edtica de devoluciones y reembolsosInformaci\u00f3n general Nuestra pol\u00edtica de devoluciones y reembolsos tiene una duraci\u00f3n de 30 d\u00edas. Si han transcurrido 30 d\u00edas desde su compra, no podemos ofrecerle un reembolso o cambio completo. Para poder realizar una devoluci\u00f3n, el art\u00edculo debe estar sin usar y en las mismas condiciones en las que lo recibi\u00f3. […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":" Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can\u2019t offer you a full refund or exchange.<\/p>\r\n\r\n To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.<\/p>\r\n\r\n Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.<\/p>\r\n\r\n Additional non-returnable items:<\/p>\r\n\r\n To complete your return, we require a receipt or proof of purchase.<\/p>\r\n\r\n Please do not send your purchase back to the manufacturer.<\/p>\r\n\r\n There are certain situations where only partial refunds are granted:<\/p>\r\n\r\n Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.<\/p>\r\n\r\n If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.<\/p>\r\n\r\n Late or missing refunds<\/b><\/p>\r\n\r\n If you haven\u2019t received a refund yet, first check your bank account again.<\/p>\r\n\r\n Then contact your credit card company, it may take some time before your refund is officially posted.<\/p>\r\n\r\n Next contact your bank. There is often some processing time before a refund is posted.<\/p>\r\n\r\n If you\u2019ve done all of this and you still have not received your refund yet, please contact us at {email address}.<\/p>\r\n\r\n Sale items<\/b><\/p>\r\n\r\n Only regular priced items may be refunded. Sale items cannot be refunded.<\/p>\r\n\r\n We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.<\/p>\r\n\r\n If the item was marked as a gift when purchased and shipped directly to you, you\u2019ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.<\/p>\r\n\r\n If the item wasn\u2019t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.<\/p>\r\n\r\n To return your product, you should mail your product to: {physical address}.<\/p>\r\n\r\n You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.<\/p>\r\n\r\n Depending on where you live, the time it may take for your exchanged product to reach you may vary.<\/p>\r\n\r\n If you are returning more expensive items, you may consider using a traceable shipping service or purchasing shipping insurance. We don\u2019t guarantee that we will receive your returned item.<\/p>\r\n\r\n Contact us at info@ for questions related to refunds and returns.<\/p>","_et_gb_content_width":"","footnotes":""},"class_list":["post-15","page","type-page","status-publish","hentry"],"yoast_head":"\nOverview<\/h3>\r\n\r\n
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Refunds<\/h2>\r\n\r\n
Exchanges<\/h2>\r\n\r\n
Gifts<\/h2>\r\n\r\n
Shipping returns<\/h2>\r\n\r\n
Need help?<\/h2>\r\n\r\n